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Success Stories

Lindsay reports:  throughout my first five months as INSTEP’s Family Support Advocate, I have learned about the overwhelmingly stressful circumstances in which many INSTEP families live.  I have noticed that many of the families provide mutual support to each other, and I have also become aware of the sincere gratitude parents have for the support INSTEP provides.  In my position, I have been able to offer even more support to INSTEP families by inviting them to individual family meetings to discuss their needs and goals, connecting parents to valuable, accessible community resources, and being available to help with referrals, scheduling appointments, paperwork and translating important information.  In my work with INSTEP families, I’ve experienced success as well as many challenges.  The following are a few anecdotes about my experiences with INSTEP families:

 One mother I am working with has been on what seems to be an interminable job search.  She is from Guatemala and has been in the US for about 4 years.  About three months ago she found a job bussing tables at a restaurant, but only worked for a couple of days, as the manager wanted her to work 10 hours a day for $4.00 an hour.  Understandably, she did not want to be taken advantage of.  Currently, she is taking summer English and computer classes and volunteering at INSTEP while she continues her search for a part-time job that is near her home.  I continue to support her in filling out applications when she needs it, coaching her on her interview skills and pointing her in the direction of local employment agencies and job postings.  Her progress in English, positive attitude and the trust she has displayed in me have been inspiring. 

 Another family of four (mom, dad, 3 year old daughter and 11-month old son) currently live in a small apartment with another family.  They are originally from Mexico and are a very united, affectionate family.  They currently live in a small apartment with another family and wish to find better jobs (mom is currently unemployed, and dad is doing factory work part-time) and move on to a place for themselves.  Last spring I provided them with resources about low-cost housing, as well as made referrals to job counseling programs.  Just recently I spoke with mom, who told me the family will be moving soon to a new apartment by themselves, would like to find jobs near their new place, and plan on returning to English classes this fall at In Style.  I will be working with them again this fall.

 In April, as I was beginning at INSTEP, a single mother from West Africa who was studying English at In Style arrived with her four-year-old twins.  At the time, she was struggling with many things in her life, including disciplining her children and preparing them for Kindergarten.  She also wanted to find better housing, as a lot of violence and other crime was happening at her apartment, which her children sometimes witnessed.  She wanted to find a better paying job, with more hours.  Two of her older children were still in Africa, and she wanted to find a way to bring them to the US and reunite the family.  I was able to refer her family to Way to Grow, a free Minneapolis service that provides families with health and child development information, school readiness learning activities, connections to parenting support classes and home follow up visits.  I also assisted mom in scheduling an appointment with a Calvary Legal Services immigration lawyer to discuss the process of bringing her children to the US from Africa.  As the family was beginning their sessions with Way to Grow, mom found better housing in Brooklyn Center and moved on July 1st.  Upon their exit, she commented that INSTEP has been a great help to her, and that the people who work there really understand people’s troubles.  Her situation was extremely overwhelming, and as I started to meet with her on a weekly basis, and made her aware of other resources available to help her, she quickly came to trust me and to look to me for support. 

 Veronica & Angle: Their mother says that her two daughters are so excited about coming to the Cool Youth Center that even when they miss school they still want to come to C.Y.C. She also said that Veronica feels like a star since she sang at the breakfast and the pictures of Veronica are framed sitting on the TV.

 Muhammad, Fatima, & Isha: Their mother said that the Cool Youth Center is the main focus of her children’s lives. Their mother also said that their little sister 4yrs. old now can not wait to be at the right age for acceptance into the program.

 Dominique & Rick: their mother told me that the two boys wish that they could be at the Cool Youth Center every day. Also Dominique wakes up in the morning talking about what is going to happen at the C.Y.C. that day.

 C.Y.C. is a bright light to so many youth.

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